SpiderAI Help

User Guides

Use these links to find documentation and self-service resources for SpiderAI. The Knowledge Base includes FAQs and short how-to articles, while the PDF provides a longer-form guide. If you’re not sure where to start, open the Knowledge Base first and go by topic.

• SpiderTechNet Knowledge Base
• SpiderAI User Documentation (PDF)

Support Services

Use these services when you need help from the SpiderAI team or when something isn’t working as expected. Submit a Support Request for troubleshooting, access issues, or general questions about the platform. If you need a higher usage limit for a class, project, or work need, submit the Additional Credit Allocation Request.

• SpiderAI Support Request
• SpiderAI Additional Credit Allocation Request